To our Pawsome Community,
As we all continue to monitor the coronavirus (COVID-19) situation very closely, we wanted to reach out and share the actions Lucky Paws is taking to keep our customers and employees safe. As your trusted partner in pet products, we are committed to delivering the Lucky Paws experience you know and love in an environment that promotes and protects the well-being of all across the US and Canada.
Hygiene standards for our customers, staff, work environment, and products are and will always be a top priority. However, as the situation evolves, we have taken additional actions to ensure that our entire organization is here to serve you in the safest way possible. All of our staff is prioritizing good hygiene practices and our products are made in a secure and sanitized facility.
The World Health Organization (WHO) has stated that the likelihood of an infected personal contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low. However, for further protection to our customers and employees, we have moved our inventory to our U.S. warehouses to help eliminate any concern.
We are prepared to navigate these challenging circumstances with everyone’s safety in mind. As a thank you to our customers, we are offering free shipping now until further notice.
Thank you for your continued support during this time.
1. DO YOU SHIP INTERNATIONALLY? HOW MUCH IS SHIPPING?
Yes we do ship EVERYWHERE and shipping is FREE in 99.9% of cases!